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Stairlifts
NATIONAL BRANDS
AT LOCAL PRICES!
We also do curved stairlifts at very competitve prices!
| Terms & Conditions |
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Most products will be delivered within two working days from Romford Care Centre. We aim to have most products delivered within 5 working days to you. If you need anything expedited, in all instances please call Customer Services on 01708 757 287. If for any reason you are unhappy with the parcel you receive (i.e. it is in a damaged state), please refuse delivery of the item and contact our Customer Services. NOTE: Your statutory rights are not affected in any way NOTE: Certain products are non returnable, ie prescriptive items, made to measure items, toilet aids. Before placing an order please contact Customer Services on 01708 757 287 to verify return on specific products. In accordance with the Distance Selling Regulations Romfordcare.co.uk gives customers a 7 day "cooling off" period in which orders can be returned after the delivery date. Upon receipt of the goods, if you require to return/exchange the product(s) you will be personally responsible for return delivery incurring any delivery cost. We do recommend that you pay for a tracked/signed delivery for your protection. If you would like to return or exchange your products please contact us on 01708 757 287 Monday-Friday 10am – 5pm who will note down your request and action accordingly. Any returned product(s) must be complete, unused, in an undamaged state and returned in their original outer packaging. Romford Care Centre Ltd Ltd reserves the right to charge for repair, replacement or repackaging of any products not returned in their original condition. This charge may include the cost of parts, materials, packaging, labour and any subsequent loss to Romford care Centre Ltd. All orders that are returned will be subject to a 20% administration and handling charge unless otherwise agreed with a member of our Customer Services Team. Customers who decide to return goods which required specific skilled technicians to visit the delivery address or the goods were bought to order will only have 75% of the total value of the purchase redeemed, this is due to the cost of delivery and specific skilled personnel utilised in the home visit. For further information please feel free to contact us on 01708 757 287. Note: All incontinence products, commodes, compression stockings/tights and hearing aids are not covered by this regulation due to Personal Hygiene Law. All personal information gathered is for the sole purpose of processing customer orders and is not passed to any other party. Romford Care Centre Ltd accepts the following Credit and Debit Card payment methods:
Where cheques are used for payment they should be made payable to Romford Care Centre Ltd. Please allow three working days from the date of receipt to enable the cheque to clear before the shipment of goods. Individuals who are chronically sick or disabled and whose products are for personal use along with all charities where the products are made available to a disabled person for their own personal or domestic use, may be eligible for VAT exemption. The majority of Romford Care prices do not include VAT (unless otherwise clearly stated). Provided the VAT Exempt checkboxes are ticked along with stating the condition whist checking out your order VAT will not be added unless a particular product has compulsory VAT. Orders which are received without ticked exemption will incur the VAT charge, which will be highlighted clearly to you through our shopping calculator. The majority of our products are guaranteed for twelve months by the manufacturer. If any problems are experienced with the products, please contact our Customer Service on 01708 757 287 or alternatively you can always email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it |